Automate your business.
Never miss a lead.

CRM setup, lead automation and marketing workflows for businesses in Norwich, Norfolk and across the UK — powered by GoHighLevel.

GoHighLevel Partner
Full Pipeline Setup
Local to Norwich & Norfolk
60sAuto lead reply within 60 seconds
1 – 3wkTypical setup to go-live
24/7Workflows running without you
GHLGoHighLevel specialists
The Platform

Your entire sales process,
automated

GoHighLevel gives you a full pipeline view and a visual automation builder in one place — no stitching tools together.

Sales Pipeline — Live View
Live
New Lead 3
Toby F.
Website enquiry
2 min ago
Auto-reply sent
Sarah M.
Facebook lead
14 min ago
SMS sent
Contacted 2
James R.
Referral
1hr ago
Email sequence
Proposal Sent 2
Claire B.
Discovery call done
Yesterday
Mike H.
Follow-up due
2 days ago
Reminder queued
Won 4
Dan T.
Signed this week
2 days ago
Onboarding sent
Lost 1
Lucy W.
Went elsewhere
1 week ago
Win-back queued
Lead Nurture Sequence — New Enquiry Active
Trigger
New enquiry received
Fires when a form is submitted on your website, a Facebook lead ad converts, or a manual contact is added.
Action — Immediate
Send SMS reply
Instant automated text sent within 60 seconds of the enquiry landing.
“Hi [First Name], thanks for reaching out to us. We’ll give you a call shortly — or reply here if you’d prefer to chat now.”
Action — 4 hours
Send follow-up email
Branded follow-up email sent 4 hours later if no reply received, with social proof and a booking link.
Pipeline
Move to “Contacted” stage
Lead automatically advances in the pipeline and a task is created for your team to follow up.
Goal
Appointment booked
Sequence stops and switches to the onboarding workflow as soon as a discovery call is booked.
What we automate

Every stage of your
customer journey

From first touch to long-term retention — every repetitive task in your sales and marketing process can be automated.

01
Lead Response
Instant auto-replies via SMS and email trigger within 60 seconds of a new enquiry landing — so no lead goes cold because you were busy.
02
Nurture Sequences
Multi-step email and SMS drip campaigns that move leads through your funnel over days or weeks — staying top of mind without manual effort.
03
Pipeline Management
Stage-based triggers automatically create tasks, move leads, send notifications to your team, and fire follow-up sequences at every step of your pipeline.
04
Client Onboarding
Automated welcome sequences, document collection requests, kickoff call scheduling and intro emails — triggered the moment a new client signs up.
05
Appointment Booking
Calendar integrations, automated reminders before appointments and no-show follow-ups — reducing missed calls without any manual chasing.
06
Reporting & Insights
Weekly and monthly automated performance reports delivered straight to your inbox — so you always know what’s working across your pipeline.
How It Works

From discovery to live workflows

A clear four-step process built around your existing sales process — no generic templates, no wasted time.

01
Discovery Call

We audit your current systems, map your entire sales process end-to-end, and identify exactly where automation adds the most value — before a single workflow is built.

02
CRM Build

GoHighLevel setup from scratch — pipelines configured to your stages, integrations connected, contact database structured, and your team access provisioned.

03
Automation Mapping

Every workflow, trigger and nurture sequence is designed and fully tested in a staging environment before anything touches real leads or live data.

04
Launch & Training

Go live with confidence — your whole team trained on the platform, and ongoing monthly optimisation reviews built into the process from day one.

Why Kaizen

Automation built around
your business

We don’t drop a generic GoHighLevel template and call it done. Every workflow is designed around how your business actually sells — the stages, the language and the follow-up timings that match your process, not ours.

As a Norwich and Norfolk-based team, we can work in person with you and your team to map workflows, run training and make sure adoption sticks from day one.

Book a Free CallBook a Free Call

GoHighLevel Specialists

Deep platform knowledge built across dozens of client builds. We know what works, what to avoid and how to get the most out of GHL for your type of business.

Local to Norwich & Norfolk

In-person setup, training and support available across Norwich and Norfolk. Not just a remote agency — we can sit with your team.

Built Around Your Business

No copy-paste workflows. Every automation is mapped to your actual sales process — your language, your stages, your timings.

Ongoing Optimisation

Monthly reviews, A/B testing on sequences and continuous improvements — your automation gets smarter over time, not just set and forgotten.

FAQ

Questions about CRM automation

CRM automation uses software to handle repetitive tasks in your sales and marketing process automatically — sending follow-up emails, moving leads through a pipeline, triggering appointment reminders or starting onboarding sequences. Instead of doing these manually, the system does them 24/7. The result is faster response times, fewer leads lost, and more consistent customer experiences.

Yes — we work with businesses across Norwich, Norfolk and the wider East Anglia region. We can come to you for initial setup sessions and team training, and all ongoing support is available remotely. Being local to Norwich and Norfolk means we can be hands-on where other agencies can’t.

We specialise in GoHighLevel (GHL) — an all-in-one CRM, pipeline, email, SMS and automation platform built for SMEs and agencies. Everything in one place, no stitching tools together. We also work with HubSpot, ActiveCampaign and Mailchimp if you already have an existing platform you want to build on rather than replace.

Absolutely. If you already have a CRM or a loose process, we start by mapping what you have and identifying where automation adds the most value. We work with Norfolk and Norwich businesses both in person and remotely, and we design every workflow around your actual sales process — not a generic template copied from somewhere else.

A standard GoHighLevel setup — including pipelines, core automation workflows and integrations — typically takes 1–3 weeks from discovery call to go-live. More complex builds with multiple workflows, custom integrations and full team training may take longer. We give you a clear project timeline before any work starts.

Great service. Very comprehensive, friendly and easy to work with. All my problems were easily resolved. Thanks Guys.

Craig
CRM Automation Client
Ideal for

Is this you?

  • Losing leads to slow response
  • No follow-up system in place
  • Want automation running 24/7
  • Trades, services or local business
Who is this
for?
Click to reveal
Ready to grow?

Stop losing leads.
Start automating.

Book a free 30-minute call. We’ll map your current sales process and show you exactly where automation would make the biggest difference.